Shipping

Shipping Policy | BESTO Fashion Accessories

Last Updated: October 20, 2026

This Shipping Policy applies to all sample orders and bulk wholesale orders of handmade brooches, bow ties and button covers placed with BESTO.

1. Order Processing & Production Lead Time
Production will start after we receive your deposit and all order details (specifications, colors, artwork) are fully confirmed.
- Sample orders: Sample production lead time normally 7–10 working days.
- Bulk wholesale / OEM & ODM orders: Lead time depends on order quantity and customization requirements. We will confirm the exact schedule in your Proforma Invoice.
Production time does not include international shipping transit time and customs clearance time.

2. Shipping Methods
We provide multiple international shipping options for your selection, including air express (DHL, FedEx, UPS), air freight and sea freight for large bulk shipments.
Shipping method will be mutually agreed between both parties before shipment.

3. Shipping Cost
All shipping fees are borne by the buyer unless we sign a separate written agreement for freight inclusion.
Freight cost will be listed clearly on your PI. The freight price is estimated and subject to carrier’s final quotation at the time of shipment.

4. Tracking Information
Once goods are dispatched, we will send you shipment documents, airway bill or tracking number by email or WhatsApp.
You can track shipment status on the carrier’s official website.

5. Customs, Duties & Taxes
Buyer is fully responsible for all import customs duties, taxes, customs clearance fees and any local charges in the destination country.
We do not cover customs detention, fines or related costs. Please check your local import regulations before ordering.

6. Estimated Transit Time
Transit times are estimated by carriers and NOT guaranteed.
- Express Air Courier: 3–7 working days
- Air Freight: 7–15 working days
- Sea Freight: 25–45 working days
Delays may happen due to carrier schedule, customs inspection, weather, port congestion or force majeure events. BESTO will not be liable for losses caused by shipping delays.

7. Damaged or Lost Shipment
If package arrives with obvious outer damage, the buyer must inspect and record photos/videos at the time of receiving.
Claims for lost or damaged goods need to be filed with the shipping carrier by buyer. We will provide all required documents to support your claim.

8. Partial Shipment
We reserve the right to arrange partial shipment by mutual written agreement. If partial shipment is agreed, freight for each separate shipment will be charged accordingly.

9. Force Majeure
We are not liable for shipment delay or failure caused by events out of our reasonable control, such as natural disasters, war, pandemic, government ban, port shutdown and carrier suspension.

10. Contact Us
If you have any questions about shipping, delivery or logistics, please contact us by email or WhatsApp shown on our website.

BESTO
Guangzhou International Co., Ltd
Address: 3rd Floor,Jun He Building,Xia Hua Road,Guangzhou China.
Email:info@gzbesto.com
WhatsApp: +86 15817097273